Why Decision Management ?
- The complexity of effective decision making has increased in an environment of globalized hyper competitiveness and multi channel customer interactions
- Embedded business logic, brittle technology and un-integrated systems impede adapting to changing business conditions.
- Balancing speed and responsiveness expectations from customers with the goals and objectives of your business model leads to bogged-down operations and sub-optimal performance
Managing decisions separately reduces process complexity and simplifies adapting to changes. Decision Management lets you achieve closed loop real-time responsiveness to opportunities and risks in the context of business goals and objectives
How Decision Management is realized with RUNWAY?
The RUNWAY modeling approach and technology layers lets you model and implement decision management solutions to meet your business needs.
Modeling
The RUNWY modeling approach supports comprehensive representations of
- Business Goals and Outcomes
- Business Processes
- Decisions and Information Requirements
- Actions
Technology
RUNWAY technology platform implements modern event driven, service oriented design principles.
RUNWAY platform iscomposed of three layers:- RUNWAY Xperience Delivery (RXD)
- RUNWAY Decision Management (RDM)
- RUNWAY Foundation (RFN)
RUNWAY Decision Management (RDM)
capabilities support modeling and implementation of business processes with goal driven closed-loop monitoring. The decision management engine dynamically reconfigures execution paths, taking into account current business conditions, constraints, priorities and policies for best possible results. To handle uncertainties and unknowns frequently encountered in real-world business decisions, process and decision models can be adapted as experience is gained through actual usage.
RUNWAY Xperience Delivery (RXD)
capabilities deliver personalized human interactions in an engaging situational context through desktop, web and mobile interfaces.
RUNWAY Foundation (RFN)
capabilities enable development of applications that are robust, scalable and extensible. It supports rapid development, validation and agile delivery of solutions.
